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S.C.I.S · IT Department

We keep every campus connected.

One place for inventory, contacts, tech support, and everything else the IT Department runs — across New Cairo, Hurghada, and Assiut.

4
Campuses
4
Systems live
9
Team members
24/7
Monitoring
01

Inventory & Statistics

Look up devices, track assets, and see live stock levels across every campus.

02

Contact Book

Find the right contact you're looking for — every employee, any department, any campus.

03

Submit a Tech-Sup Ticket

Report an issue and track it from submitted to resolved.

04

General Info

Policies, guides, and everything else about how IT runs.

Systems the department keeps running
Networking Cloud & Storage Data Center Security Surveillance VoIP Device Tracking Networking Cloud & Storage Data Center Security Surveillance VoIP Device Tracking
What we do

Three ways we support the schools.

IT Management

Planning and running the systems every campus depends on — networks, servers, and the information systems that keep school administration moving.

IT Support

Hands-on help with the hardware and software staff and students use every day, from classroom devices to the software behind them.

Help Desk

A single point of contact for troubleshooting and guidance — so the right question gets to the right person quickly.

Tech tricks

How-To videos.

Short walkthroughs for the things people ask us about most. Videos are on their way — check back soon.

01

Connecting to school Wi-Fi

Getting your laptop or phone online on any campus network.

02

Resetting your password

A quick self-service reset for your school account.

03

Setting up a classroom printer

Adding and printing to shared printers in under two minutes.

04

Using the smartboard & projector

Switching inputs and fixing the most common display issues.

05

Reporting a broken device

What to check before you file a ticket, and how to describe it.

06

Accessing school email on mobile

Setting up your inbox on a phone or tablet.

IT team member working at night Cloud storage and data systems
About the department

Information technology, for every campus.

The IT Department looks after the systems that let Smart City International Schools run day to day — the computers, networks, and software behind classrooms and offices alike.

That covers everything from a single laptop in a classroom to the data center and network infrastructure connecting our campuses in New Cairo, Hurghada, and Assiut.

4
Campuses served
9
IT team members
24/7
Systems monitoring
Where we work

Our campuses.

The same IT Department, supporting every Smart City International Schools location.

Hurghada campus
Red Sea

Hurghada

Assiut campus aerial view
Upper Egypt

Assiut

New Cairo campus
Greater Cairo

New Cairo

Who we are

Meet the team.

Get in touch

Reach the IT Department.

For anything urgent, use the Contact Book above to find the right person for your campus. For everything else, reach us directly.

Need help right now?

Ticket submission is on its way. Until then, the Contact Book gets you to the right person fastest.

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